Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
9.0
Location
8.5
Service
7.0
Dining
8.5
Guest reviews
8.2/10
based on 6 reviews
9.4
9.4/10 based on 3549 reviews
Kyle
United States,
February
2024
8.6/10
I was pleasantly surprised by the lovely rooms that had 2 bathrooms, a very nice touch. They were spacious, comfortable, and extremely quiet, offering a great place to rest. However, the lack of natural light made the ambiance a bit dark. The service was friendly and helpful, but one incident with misplaced personal items was a downside. The location was excellent, close to everything and surrounded by nice parks and dining options. Dining was a highlight, with an excellent variety of dishes and great service. The facilities were well-organized and superb. Overall, a great stay with some minor hiccups.
Rooms
9.0
The rooms were lovely with 2 bathrooms, spacious, quiet, and comfortable.
Service
7.0
The service was friendly and helpful, with one incident affecting the otherwise great experience.
Location
9.0
The location was excellent, close to everything and surrounded by nice parks and dining options.
Dining
9.0
The dining experience was fantastic with a wide variety of dishes and great service.
Facilities
9.0
The facilities were excellent and well-organized.
Charles
United States,
September
2023
7.8/10
After a day of hiking in the local area, the rooms with balconies at the hotel were a quiet, clean, and extremely comfortable retreat. The excellent breakfast provided a perfect start to the day. However, the check-in process could be improved.
Rooms
9.0
The rooms with balcony were very quiet, clean, and comfortable. The bed was extremely comfortable, and the excellent breakfast was a highlight after hiking in the local area.
Service
7.0
The staff, especially those at the front desk and restaurant, were accommodating to all our needs. However, there were long periods without juice, water, and popular fruits/desserts at the buffet. The evening bar staff in the hotel bar were not very welcoming.
Location
8.0
The hotel's location, just a few minutes from Krupowki, was great. It is close to the city center and offers easy access to tours and activities. However, the lighting and seating at the bar were uncomfortable.
Dining
8.0
The dining experience offered a range of local touches with good cold food variety, although adding high-quality juice would be a nice touch. The globally inspired dishes were a nice addition to the menu.
Facilities
7.0
The hotel had a variety of amenities including room service, car hire, and laundry. However, improvements could be made in maintaining the buffet and service at the hotel bar.